Paid subscription still getting ads

I paid for the Premium Login with no ads. It even says that on screen all the while I have ads sliding onto the map from the left and ads on the right side above the list of aircraft. Is there a problem or did I get taken advantage of?

Phil

Click where it says Premium Login: no ads / Sat. Layer and login to your account, then make sure your subscription is linked to the account. You should then be able to get the ad-free map.

Where do I find “Premium Login: no adds / Sat. Layer”
as I’m still getting adds with a paid subscription

In your original post, you said “I paid for the Premium Login with no ads. It even says that on screen all the while I have ads”. I assumed you mean as in this screenshot…

You could also just click it in my reply (it’s a link too).

I’ve just done that but still getting the Adds. How do i make sure my account is linked and linked to what? Surely being Logged In should be enough.
this is really frustrating!

When logged into your account, look under “Subscriptions”. If your subscription is not linked, you should be able to link it by entering the email address that you used when you purchased the subscription.

Sorted. Thanks for your help!

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