I have a user account with an active subscription, and the dashboard confirms that my account is linked. However, when I try to access the map, it behaves as if I don’t have a subscription
If you’ve logged into https://account.adsbexchange.com/ and verified that your subscription is linked and active, before proceeding to https://globe.adsbexchange.com/ , but not seeing “Premium active!” there, it’s likely that something in your browser is interfering with the required cookies.